Dr Ziaullah, Dr Rezaullah, Allah Nawaz
Background: Health care ratio is different in different region of the world. The facilities provided by a hospital can be noticed by the satisfaction of patients. The first achievement of any health care center is to satisfy the patients. Objectives: The main objectives of this study was to find out that how many patients in hospitals and different wards were satisfied in case of facilities given them by ab health care centers. Subjects and Methods: This study was explanatory consisting of 1535 patients. They were questioned about their visit, reason for this visit, about registration, and their ideas about doctor’s attitudes and behavior of other staff. The information was collected by the different patients from different wards and departments. SPSS version 15 was used to enter and examine the data. Results: The study contained that 1535 patients from different departments wards. The data that was collected about either the patients were educated or not. Either the patients are married or unmarried. The data about occupation of patients was also collected. It was also asked by the patients that which type of visit they were doing. Out of total patients 52% were males, 72% married. It was noted that registration corner was overfilled, it was told by 73% were married. It was noticed that registration corner was overfilled, it was told by 73% patients. 84% patients were uneducated and only 10% were educated. Most of the patients showed satisfaction on the facilities they were provided as well as on the attitude of doctors and other members of hospital. Conclusion: The study showed the satisfaction of most of the patients in case of doctor’s action and time given by the doctors to the patients. Most of the patients were uneducated, married and unemployed. Most of the patients told that registration corner was over filled. They did not find any difficulty during searching the desiring departments. Keywords: Patient satisfaction, Tertiary care hospital, Doctors.