Volume : 11, Issue : 10, October – 2024
Title:
THE ROLE OF TREATMENT PROCESS IMPROVEMENTS IN ACHIEVING PATIENT SATISFACTION: A REVIEW
Authors :
Adel Abdullah Mohammed Asiri, Ahlam Salem AlSaad, Ali Salem Ahmed Alqaysi, Mohammed Ahmed Hussain Al Hmoud, Hasna Salem ALzahrane, Woud Hussain Abdulrahman Muthaffar, Neamah Saleh H Al somaa
Abstract :
Patient satisfaction is a key indicator of healthcare quality and is significantly influenced by the efficiency of treatment processes. This review aims to explore the role of treatment process improvements in enhancing patient satisfaction. The study focuses on recent literature from 2016 onward, analyzing interventions that streamline patient care, reduce waiting times, enhance communication, and integrate technology. A systematic search of databases such as PubMed, Google Scholar, and Scopus identified studies that highlight the positive impact of various process improvements on patient satisfaction outcomes. Key themes include the reduction of waiting times, effective communication between healthcare providers and patients, the implementation of personalized treatment plans, and the adoption of digital tools to enhance patient experiences. Findings suggest that healthcare organizations implementing process improvements experience significant increases in patient satisfaction, trust, and loyalty. Additionally, personalized care and communication strategies contribute to better patient engagement and outcomes. Limitations of the review include a focus on short-term outcomes and limited regional diversity in the studies reviewed. This review emphasizes the need for continuous evaluation of treatment processes to maintain high levels of patient satisfaction and recommends future research to explore long-term impacts of these interventions across diverse healthcare settings.
Keywords: Patient satisfaction, treatment process improvement, healthcare quality, personalized care, patient-centered care, healthcare communication, healthcare technology, waiting time reduction, patient engagement, process optimization.
Cite This Article:
Please cite this article in press Adel Abdullah Mohammed Asiri et al., The Role Of Treatment Process Improvements In Achieving Patient Satisfaction: A Review..,Indo Am. J. P. Sci, 2024; 11 (10).
Number of Downloads : 10
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